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Fees vs Service

Hello, Great forum. Disclosure – I am a property manager /principal with 25 years in property management. I am not here to tout for business, and will not mention the suburbs I operate in (we operate...

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Fees vs Service

Thanks for all the responses. PT_Bear – Yes a lot of it comes down to the individual agent, however I would like to think that an average office may have a superior employee, but a superior office...

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Fees vs Service

Thanks for all the responses. PT_Bear – Yes a lot of it comes down to the individual agent, however I would like to think that an average office may have a superior employee, but a superior office...

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Fees vs Service

Sorry for the double post.

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Fees vs Service

Mr Monopoly, Real estate agents are finally waking up to the fact the property management departments are a business in their own right, and not the ‘poor second cousin’ of the sales department....

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Property management fees

Whilst % is important, the level of service and communication you receive is more important. The difference between 5.5% - 7.7% is slightly over 1 weeks rent. An inefficient property manager can easily...

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Tenant running a business with clients visiting the premises?

When proof of insurance is needed, it is known as 'Certificate of Currency'. The insurance company will provide a document advising the policy is current and maybe a brief summary. Sometimes it is...

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Does having Professional photos get a higher return on your investment property?

As a PM, I think the above posts can be summarized as follows. - Awful photos. Either poor camera or just plain lazy property manager or owner. Most smart phones can take better photos then the point...

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Cracked wall tiles!

Some good responses above. Some areas to look at; - What type of construction is the house. Full brick, brick veneer, weatherboard ? - What is happening on the outside of the wall where the cracked...

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Renewal of Lease Fee

From an agents prospective, there is a fair amount of work behind a lease renewal. In our office the procedure is as follows; - 1-3 months prior. Speak to tenants, to gauge intention. - Complete rent...

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Renewal of Lease Fee

I see this thread moving towards high/low fees vs service, or expectation of service. Rather then concentrating on the $ 25.00 being charged, it makes more sense to look at the overall charges and...

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Property Management Fees

Whilst the amount of the fee does play a part in deciding, the real question is what service (or quality of service) are you receiving for the fee. At a minimum your property manager should; regularly...

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Melbourne Rental Fees

I will climb on my soap box and have a rant about fees. Before I start my rant; - I am an agent specialising in property management. - We provide a premium service to our property owners and tenants....

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Melbourne Rental Fees

Good question Dave. On a very simplistic level it comes down to a few points, Communication, follow up, attention to detail. In the larger picture, we look at your property not just as a rental...

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Melbourne Rental Fees

Lone Wolf, You ask two important questions What are my returns? How to reduce fees to maximise my return? I think the questions should be How do I maximise returns and How do I reduce risks. In my...

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Jusitifcation for higher management fees across states/areas rant

One of my favourite topics, fees. TMNT ? How can I justify higher fees. 1. I simply deliver a better service. A better all round service, from dealing with tradesmen, tenants, communicating with...

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RE.com Charging for advertising

RE.com have introduced various different pricing structures, all of them are extremely high. The most basic plan is monthly charge plus a per property listing. Other plans included unlimited standard...

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Legality of lease

An interesting thread. I also find the REIV version of lease poorly drafted and laid out. I have found the VIC practice of putting the schedule on the rear page of the document annoying. I prefer the...

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Mould issue - Advice needed!

Mould is a complex area. What has to be determined is the cause of the mould e.g. inherent building problem, poor ventilation, leaks, tenant neglect or a combination of some/all of these. As a managing...

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(Another) Rant about property managers

We are not builders or tradesman but often we have to think like one. Often a tenants description of a problem is very vague or generic e.g. there is no water. Thus begins a series of questions to...

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Commercial lease format NSW v VIC

In NSW leases for small offices/warehouse where the term is lease then 3 years are often completed by the agent using an REI commercial lease commonly referred to as a ?yellow lease?. I assume the...

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Commercial lease format NSW v VIC

Thanks guys. You are correct on the RLA. I am familiar with both the NSW & VIC versions of this act. In this case the premises are straight forward office space so it does not fall under the RLA. I...

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Commercial lease format NSW v VIC

Thanks, I had found that link. A Vic agent from another forum was kind enough to forward a sample document. Their is no real difference between the NSW & VIC leases. Some legislation which is...

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